Head Office
Sayed Zakaria Street - Building No. 3, Square 1216, | Heliopolis Housing and Development Company Buildings
Sheraton Residences - Cairo - Egypt
Last Updated: June 2026
Welcome to the official website of Engazat Group for International Shipping & Logistics Services. By accessing this website or using any of our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or services.
Company: Refers to Engazat Group for International Shipping & Logistics Services, including its management, employees, agents, and affiliates.
User: Any individual, company, or organization that accesses the website or uses the services provided.
Services: International shipping, land freight, sea freight, customs clearance, logistics solutions, cargo transportation, warehousing, and any related services offered by the company.
By accessing our website or requesting any of our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, you should discontinue use of the website immediately.
Users must be legally authorized to enter into binding agreements according to applicable laws. Businesses and organizations must ensure that their representatives have the authority to act on their behalf.
Customers must provide accurate shipment information, including cargo details, dimensions, weight, destination, and required documentation.
The customer is solely responsible for the legality and accuracy of all information submitted.
The company reserves the right to refuse transportation of prohibited, dangerous, or restricted goods in accordance with local and international regulations.
Delays resulting from inaccurate information or incomplete documentation are the responsibility of the customer.
Shipping rates and service fees are determined based on shipment specifications and destination.
All charges must be paid according to the agreed payment terms.
Additional charges resulting from customs inspections, storage fees, taxes, duties, or governmental requirements may be billed separately when applicable.
Quotations provided by the company are subject to change unless otherwise stated in writing.
Delivery schedules are estimates and may be affected by customs procedures, weather conditions, transportation disruptions, governmental regulations, or circumstances beyond the company's control.
While Engazat Group strives to ensure timely delivery, the company cannot guarantee delivery dates under all circumstances.
The company shall not be liable for delays caused by third parties, customs authorities, ports, airlines, or force majeure events.
The company reserves the right to reject shipments containing:
Illegal goods or substances.
Hazardous materials prohibited by transportation regulations.
Counterfeit products.
Weapons, explosives, or restricted military equipment.
Any items prohibited by the laws of Egypt, Libya, or the destination country.
The company's liability shall be limited to the extent permitted by applicable transportation and shipping laws.
Engazat Group shall not be responsible for indirect, incidental, special, or consequential damages arising from the use of its services.
Customers are encouraged to obtain cargo insurance for valuable shipments.
All content displayed on this website, including text, images, graphics, logos, designs, trademarks, and other materials, is the property of Engazat Group or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
Users agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to company systems.
Introduce malicious software, viruses, or harmful code.
Interfere with the operation or security of the website.
The company reserves the right to update, modify, suspend, or discontinue any service or part of the website at any time without prior notice. Updated Terms of Service will be published on this page with a revised effective date.
Engazat Group may suspend or terminate access to its services or website at its sole discretion if a user violates these Terms of Service or engages in activities deemed harmful to the company, its customers, or its operations.
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt.
For questions regarding these Terms of Service or any of our services, please contact us:
Engazat Group for International Shipping & Logistics Services
Email: info@engazatgroup.com
Website: https://engazatgroup.com
Egypt Office: Cairo, Egypt
Working Hours: Saturday – Thursday, 10:00 AM – 5:00 PM
Thank you for choosing Engazat Group as your trusted partner for international shipping and logistics solutions.
Sayed Zakaria Street - Building No. 3, Square 1216, | Heliopolis Housing and Development Company Buildings
Sheraton Residences - Cairo - Egypt
01272244887
+218 913932030